Terms of service

Terms of Service — Kaltury

Welcome to Kaltury. By accessing our website and purchasing from us, you agree to be bound by the following Terms of Service. Please read them carefully before using our services.

1. General Conditions

By using this website, you confirm that:

  • You are at least 18 years old or using the website under parental supervision.

  • You agree not to use our products for any illegal or unauthorized purpose.

  • You will not misuse or attempt to harm our website or services.

Kaltury reserves the right to refuse service to anyone at any time for any reason.

2. Product Information

We strive to display product details, colors, and images as accurately as possible. However:

  • Slight color variations may occur due to lighting or screen settings.

  • Jewelry designs are handcrafted or processed items, so minor variations may exist.

Such variations do not qualify as defects.

3. Pricing & Payments

  • All prices are listed in INR (₹) and are subject to change without prior notice.

  • We reserve the right to modify or discontinue products at any time.

  • Orders will be processed only after successful payment confirmation (except COD orders).

4. Order Acceptance & Cancellation

Kaltury reserves the right to cancel or refuse any order in situations including:

  • Product unavailability

  • Pricing errors

  • Suspected fraudulent activity

  • Unconfirmed Cash on Delivery orders

If payment has been made, refunds will be processed accordingly.

5. Shipping & Delivery

Delivery timelines are estimates and may vary depending on location and courier services. Kaltury is not responsible for delays caused by external logistics partners.

Please refer to our Shipping Policy for more details.

6. Returns, Replacement & Refunds

Our return and refund process is governed by our Return & Refund Policy.

  • Replacement is provided only for damaged or defective products with valid proof.

  • Refunds are issued only when replacement is not possible.

Please review our Return Policy page for complete information.

7. Intellectual Property

All content on this website, including:

  • Images

  • Logos

  • Product designs

  • Text

  • Graphics

is the property of Kaltury and may not be copied, reproduced, or used without written permission.

8. Limitation of Liability

Kaltury shall not be liable for any:

  • Indirect or incidental damages

  • Losses caused by misuse of products

  • Allergic reactions (customers should check material details before purchase)

Our liability is limited to the purchase value of the product.

9. User Information & Privacy

Your personal information is handled according to our Privacy Policy. We do not sell or misuse customer data.

10. Changes to Terms

Kaltury reserves the right to update or modify these Terms of Service at any time without prior notice. Continued use of the website means you accept those changes.

11. Contact Information

For any questions regarding these Terms, please contact the Kaltury support team with your order details.

Thank you for choosing Kaltury.